Microsoft’s Xbox is one of the most popular gaming consoles in the world. However, like all technological equipment, it is also subject to certain problems.
According to the latest information, gamers are complaining about turning off the Xbox during sports matches. But Microsoft is already investigating what happened.
Xbox turns off during sports matches
According to reports from some Xbox owners, the console is having issues. Specifically, the Microsoft console turns off when you play certain sports games. In other cases, the games themselves have stopped for no apparent reason. The problems mainly arise in games like NBA 2K22, Madden 22, and FIFA 22.
However, Microsoft is already investigating this issue. As VGC’s website found out, Xbox already confirmed the issue on September 14. At this date, the brand believed that the issue was specifically related to NBA 2K22.
But now the company has released a status update, via the support account on the social network Twitter, where it says an investigation is already underway to investigate the issue.
Teams continue to investigate reports of consoles turning off or leaving home while playing NBA 2K22. Please watch the news here or at https://t.co/PzAdjUFMJj https://t.co/jNR0OqIoNl
– Xbox Help (XboxSupport) September 24, 2021
However, so far it seems that the problem persists. According to reports on platforms like Reddit, the flaw primarily affects Xbox Series X and Series S players. NBA 2K21 and NBA 2K19.
At the moment, it is not known when this situation will be resolved. We will update the article as soon as there is more news.
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